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This Utama Spice website, www.utamaspice.com.au, (Site) is owned and operated by Oil Baron Distributions Pty Ltd (ACN 629 277 354). In these terms ‘you’ refers to a user of the Site.
By accessing, browsing or using the Site, you agree to these terms and conditions as amended from time to time and acknowledge and agree that you have read and understood these terms.
The content of the Site is provided for information purposes only. Utama Spice has made all reasonable efforts to ensure that the information contained on the Site is accurate. However, you acknowledge that all information and material is provided to you on the basis that:
All information provided by Utama Spice is general information and is not advice.
Utama Spice makes no representation or warranty in relation to the reliability, content or accuracy of the information or material on the Site.
Utama Spice makes no commitment to update any information or material on the Site
Utama Spice may change information or material on the Site at any time, without notice.
Utama Spice makes no representation or warranty in relation to the content or accuracy of the information and material available on any linked web sites. Specifically, Utama Spice makes no endorsement, approval or recommendation of the owners or operators of any linked web sites, or of any information or material referred to or contained on any linked web sites, unless and to the extent stated to the contrary.
Utama Spice is not responsible in any way for any linked web sites and for their content or any of their privacy practices.
Any linked web sites are provided for convenience only and may not be accessible, current or maintained.
Utama Spice makes no representation or warranty that access to or use of the Site will be uninterrupted, secure or error free, or that the Site or any material on or accessible through the Site is free from errors or viruses.
Utama Spice is not liable for any loss or damage, howsoever caused, resulting from accessing the Site or any use of the information or material on or accessible through the Site (including any linked web sites), any action taken in reliance on such information or material or any inability to use such information or material or the omission of any information or material from the Site or any inaccuracy in any information or material.
You are responsible for assessing the accuracy, reliability and suitability of the information on or accessible through the Site (including any linked web sites) and accept all risks of loss, damage, costs and other expenses resulting from using the Site or any information or material on or accessible through the Site (including any linked web sites).
These terms are not intended to limit or exclude any liability on Utama Spice's part, where and to the extent that applicable law prohibits the exclusion or limitation.
Utama Spice are committed to protecting your personal information and your right to privacy under the Privacy Act 1988. When you visit our website, www.utamaspice.com.au, and use our services, you trust us with your personal information.
Information Retention We will hold on to your account information for as long as you have an online account or as long as it is needed to provide our services to you. Outside of these circumstances, we may continue to hold your information if it is reasonably necessary to meet legal requirements, resolve payment disputes, prevent fraud or enforce our terms and conditions.
We do keep non-personally identifiable information, such as that gathered using cookies, for analytics purposes. You can disable cookies via your browser settings.
Information Collection We collect information from you when you register an account on our website, place an order, subscribe to our newsletter, respond to a survey or enter a competition. This information includes: your name, email address, shipping and billing addresses, phone number and payment information.
We automatically collect certain information when you visit, use or navigate our website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Sites and other technical information. This information is primarily needed to maintain the security and operation our Sites, and for our internal analytics and reporting purposes. Like many business, we also collect information through cookies and similar technologies.
We may obtain information about you from other sources, such as public databases, joint marketing partners, social media platforms (such as Facebook), as well as from other third parties. Examples of the information we receive from other sources include: social media profile information (public only); marketing leads and search results and links, including paid listings.
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company without your consent, for any reason other than the express purpose of delivering the product or service requested.
Information Use We use your name, email, shipping and billing addresses and payment information to process and deliver your orders, as well as to provide any refunds or credits if you return your items.
We use your email address to send you updates about any orders you have placed, and send you newsletters and promotional material. You can unsubscribe at any time through your account or via the link at the bottom of any of our newsletters.
Your contact history via email may be used to provide you with the best customer service and to improve your experience.
Your purchase history and any items you have saved or viewed on our website may be used to gauge your product preferences, so we can deliver you the most relevant information and updates as well as the great customer service that you expect from us.
Information provided in response to surveys, competitions or promotions will be used to fulfill the conditions of the offer or to improve your experience with our brand.
Information Security We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into the database of our payment service provider. It is only accessible to those authorised with special access rights to such systems. Those with access to this information are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers. If you elect to save your payment details for future orders, this information will be stored securely with our payment service provider.
To remember and process items in your shopping cart; so, for example, you can put items in your cart and come back and purchase them at a more convenient time
To understand and save your site preferences; to improve your future visits to our website
To compile aggregate data about site traffic and interactions; to improve site functionality and your shopping experience
At times, we may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use any information collected on our behalf, except to help us conduct and improve our business.
By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit our website in the future. If you prefer, you can choose to have your device warn you each time a cookie is being sent, or you can elect to disable all cookies or delete any cookies already sent. These preferences can be adjusted in your internet browser settings.
Please note that, as with most websites, your user experience may be affected and you may not be able to take advantage of certain functions of our site.
Your Rights You have several rights regarding your personal information:
To be informed about how your personal information is being used (like this privacy notice)
To request and receive access to the personal information we have about you
To request the correction of any incorrect or inaccurate information we have about you
To request that we stop collecting or processing your data, and/or that we delete it
To stop receiving marketing messages, which you can do using the ‘Unsubscribe’ feature in such messages or by contacting firstname.lastname@example.org
To request that part or all of your data is transferred, either to you or to another service provider
To complain to your country’s data protection regulator
If you wish to exercise these rights, to delete your account, or you have any questions or complaints, please do not hesitate to contact us at email@example.com
Contact Us If you have any questions or concerns about our terms, policy or practices with regards to your personal information, please contact us at firstname.lastname@example.org.